WELCOME TO DSM LEGAL DSM Legal was founded by Diane Massey in 2003. We are passionate about what we do and our aim is to provide targeted advice and support tailored to your specific circumstances. We are proud of our reputation. Our costs are transparent and we guarantee that there will be no nasty suprises or hidden fees when you instruct us. Our offices are open from 9.30am to 5pm by appointment. If you require any further information abour our services or would like ot find out how we can help please call 01925 937070 or email Diane Massey direct at dianemassey@dsmlegal.co.uk. We will usually be able to respond within one working day. We also offer telephone consultations or remote meetings by Zoom or Microsoft Teams. Evening and weekend telephone and online consultations available. Members of the Law Society Authorised and regulated by the Solicitors Regulation Authority STEP qualified (Wills and Trusts)
Still Worried About Costs? Read on
Wills and Lasting Powers of Attorney, we will provide you with a fixed costs quote before we start work. This means that costs will not increase even if there is addtional work needed.
Settlement Agreements we provide the required statutory advice to ensure a settlement agreement is legally binding. We invoice your employer direct meaning that the service is free for you.
We offer no win no fee in medical negligence and injury claims, but unfortunately we are unable to offer no win no fee in employment cases. If you have been unfairly dismissed or discriminated against and you need free advice you should contact ACAS as soon as possible. More on fees.
Areas of law that we cover are:
Please let us know how we can help.
WHEREVER YOU LIVE WE CAN HELP
Whilst we have many clients from areas including Cheshire, Merseyside and Greater Manchester, modern technology means we are able to run cases efficiently and effectively regardless of your geographical location.
PERSONAL INJURY
MEDICAL NEGLIGENCE
EMPLOYMENT LAW
WILLS AND LASTING POWERS OF ATTORNEY
PROFESSIONAL NEGLIGENCE
SETTLEMENT AGREEMENTS
WE HAVE A TRACK RECORD OF SUCCESS No win, no fee for negligence claims. Friendly, expert advice from local solicitors. Free initial advice for Wills, Lasting Powers of Attorney and Negligence Claims. Out of hours telephone consultations by appointment.
Client Care and Complaints Procedure
We are committed to providing a high quality legal service to our clients but if you become unhappy with the service we provide for then please inform us immediately so that we can do our best to resolve the problem for you. You can obtain a copy of our complaints procedure by emailing info@dsmlegal.co.uk.
If we are unable to resolve your complaint then you can have the complaint independently look at by the Legal Ombudsman. The Legal Ombudsman investigates complaints about service issues with lawyers.
The Legal Ombudsman expects complaints to be made to them within one year of the date of the act or omission about which you are concerned or within one year of you realising there was a concern. You must also refer your concerns to the Legal Ombudsman within six months of our final response to you.
You can contact the Legal Ombudsman by:
Telephone: 0300 555 0333
Email: enquiries@legalombudsman.org.uk.
Post: Legal Ombudsman, PO Box 6167 Slough SL1 0EH.